1.1. About Protection of Personal Data
Vitalvia.es complies with the legislation regarding the protection of personal data of its subscribers and maintains them in the strictest confidentiality. Contact information and other information provided by users through our website will be kept in the strictest privacy in accordance with current legislation.
In accordance with the current legislation on data protection (LOPD), as well as on services of the information society and electronic commerce (LSSI-CE), the user accepts that the data provided through our Website are incorporated into files owned by Vitalvia.es with the purpose of facilitating the provision of the requested services and the foreseeable sending of information about offers, new products or services or other reasons for which Vitalvia.es should contact the User / customer. The information received is used exclusively by Vitalvia.es and will not be communicated to third parties.
Vitalvia.es will keep the data of personal character that has collected and will take the necessary measures to avoid its alteration, loss, treatment or access unauthorized. Customers and / or users of Vitalvia.es may at any time exercise their rights of access, rectification, cancellation and opposition to their personal data by communicating in writing to:
1.3. Data collection
We may collect information, including Personal Data, from:
1.3.1. The information you provide to us when completing forms on our Site. This includes the information provided at the time of registration, place an order, subscribe to our services or request information about our products or services. We may also ask you for information when you participate in any contest or promotion, and / or when you report a problem with our Site. Such information may include (but not be limited to):
- Contact Information, such as e-mail addresses, postal addresses and phone numbers
1.3.2. Information automatically collected during visits to our site, including (but not limited to):
- Date and time of the visit
- IP adress
- Type of device
- Type of Web browser and its version
- A list of URLs that begin with a referral website, its activity on this site and the site to which it is directed
- Other resources you access
1.4. Use of Data
Vitalvia.es is responsible for processing the data received.
We will keep the Data we collect in relation to orders placed on our Site for 7 years, and Data collected in other circumstances for 3 years.
Unless we are required or permitted by law to do so, and always with reference to disclosure specifically set out in the record of this policy, your data will not be ceded to third parties. This does not include our affiliates and / or other companies within our group.
All personal data is stored securely. For more details on security see the detailed clause below (Security).
Some or all of the aforementioned Data may be required by us in more than one opportunity, always in order to offer you an optimum service and the best experience when using our Site. Specifically, the Data requested may be used by us for the following reasons:
- Maintaining internal records
- Improvement of our products / services
- To send you by email certain promotions that may be of interest to you
- Contact you for market research purposes, which will be managed by email, telephone, fax or postal mail. Such information may be used to customize or update the Site
1.5. Third-party websites and services
In certain occasions we could contract the services of third parties to deal with certain processes necessary for the correct operation of the Site. The providers of these services may have access to some Personal Data provided by You.
1.6. Changes in ownership and control
1.7. Control of the use of your data
In all cases in which you are obliged to provide your Data, you will be given, in parallel, options to restrict the use of the same. These restrictions may relate to:
- Use of Data for direct marketing purposes
- Sharing data with third parties
1.8. Access to your own data
You have the right to request a copy of any of your Personal Data that is in our possession (that is, by accessing the site where the Data is stored) by paying a small fee.
The security of your data is of paramount importance to us. Therefore, in order to protect them, we have implemented physical, electronic and administrative procedures designed to safeguard and secure the Data collected through this Site.
If you define or provide us with a username, password or other information as part of our security protocol, you will treat this information as confidential and you should not disclose it to third parties. We have the right to disable any user identification or password, whether chosen by you or assigned by us, at any time, if we believe that you have breached any of the provisions of these terms.
We strive to protect your personal data. However, the transmission of information over the Internet is not completely secure and is done at your own risk. We can not guarantee the absolute security of the data transmitted to the Site.